Salesforce expands AI partnerships with OpenAI and Anthropic
Salesforce is deepening its AI collaborations with both OpenAI and Anthropic. OpenAI's models, including GPT‑5, are being integrated into Agentforce 360 and made accessible through ChatGPT. This setup will let Salesforce customers retrieve sales data, review conversations, and generate Tableau analyses directly within ChatGPT.
At the same time, Anthropic is expanding its partnership with Salesforce to serve regulated industries. Its Claude model will be embedded into Agentforce and Slack, operating under Salesforce's trust layer for data security. Salesforce also announced the global rollout of Agentforce 360, a unified platform designed to connect people, AI agents, and data in one environment.
AI News Without the Hype – Curated by Humans
Subscribe to THE DECODER for ad-free reading, a weekly AI newsletter, our exclusive "AI Radar" frontier report six times a year, full archive access, and access to our comment section.
Subscribe nowRead on for the full picture.
Subscribe for hype-free coverage.
- Full access to every article on THE DECODER
- No ads
- Join the comments and community discussions
- A weekly AI news recap via mail
- 6x/year: "AI Radar" — deep dives on the AI topics that matter most
- Daily AI news, always up to date
- Our full ten-year archive
- Covered by a team with 10+ years in AI