Salesforce releases new AI slackbot based on Anthropic's Claude
Salesforce has launched a new Slackbot built on Anthropic's Claude AI model. According to co-founder and Chief Technology Officer Parker Harris, the company is also testing alternatives. The AI assistant lives directly inside Slack and can search data across Slack, Salesforce, Google Drive, Box, and Atlassian's Confluence. It uses context from conversations, files, and channels to answer questions, create content, and prepare meetings, while respecting existing access rights and permissions.
Slackbot is now available for Business+ and Enterprise+ customers, with a gradual rollout running through February. Down the road, Slackbot will also be able to work with Agentforce and other AI agents.
AI News Without the Hype – Curated by Humans
Subscribe to THE DECODER for ad-free reading, a weekly AI newsletter, our exclusive "AI Radar" frontier report six times a year, full archive access, and access to our comment section.
Subscribe nowRead on for the full picture.
Subscribe for hype-free coverage.
- Full access to every article on THE DECODER
- No ads
- Join the comments and community discussions
- A weekly AI news recap via mail
- 6x/year: "AI Radar" — deep dives on the AI topics that matter most
- Daily AI news, always up to date
- Our full ten-year archive
- Covered by a team with 10+ years in AI