Mercedes-Benz is testing ChatGPT in its MO360 intelligent production system to improve production processes, real-time data analysis, and optimize quality management. The company is integrating ChatGPT through Microsoft's Azure OpenAI Service, leveraging the enterprise capabilities of the cloud and AI platform.

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ChatGPT uses customer experience and quality data from production and development to quickly identify and analyze potential issues, increasing the efficiency of quality management and process optimization at Mercedes-Benz for employees without prior programming knowledge. Upon successful completion of the pilot, the tool will be implemented across Mercedes-Benz's global production network.

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Online journalist Matthias is the co-founder and publisher of THE DECODER. He believes that artificial intelligence will fundamentally change the relationship between humans and computers.
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