Amazon tests AI summarizer for customer reviews
Amazon is testing AI-generated summaries of product reviews, users report. The feature is in A/B testing and the company has yet to make an official announcement.
The AI summaries appear above the reviews, after the star rating, and appear to include links to related reviews.
Amazon is summarizing reviews using AI. Here is their summary for AirPods. pic.twitter.com/S2pd5YZ8Hx
— Juozas Kaziukėnas (@juokaz) June 9, 2023
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