Mercedes-Benz is testing ChatGPT in its MO360 intelligent production system to improve production processes, real-time data analysis, and optimize quality management. The company is integrating ChatGPT through Microsoft's Azure OpenAI Service, leveraging the enterprise capabilities of the cloud and AI platform.
ChatGPT uses customer experience and quality data from production and development to quickly identify and analyze potential issues, increasing the efficiency of quality management and process optimization at Mercedes-Benz for employees without prior programming knowledge. Upon successful completion of the pilot, the tool will be implemented across Mercedes-Benz's global production network.
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