OpenAI launches ChatGPT Enterprise, a secure and faster version of ChatGPT designed to support and enhance every aspect of work in organizations, according to the company.
In just nine months since its launch, ChatGPT has been adopted by teams at more than 80% of Fortune 500 companies. OpenAI bases this claim on ChatGPT user accounts registered with a corporate email address.
But as we know, more than a few companies have had issues with OpenAI's handling of user data, particularly the risk of that data ending up in an AI training dataset for future GPT models.
ChatGPT Enterprise is meant to be the answer to this problem, providing enhanced security and privacy to ensure that customer data and conversations are not used to train OpenAI models. It is also SOC 2 compliant, protecting data both in transit and at rest. Shared chat templates can be used to build enterprise-wide workflows and streamline processes within organizations, according to OpenAI.
The company says that it'll be "onboarding as many enterprises as possible over the next few weeks." It is also building a self-service ChatGPT Business offering for smaller teams.
ChatGPT Enterprise comes with GPT-4 32k access
The new offering also removes usage caps, allowing for faster ChatGPT performance and 32k context windows for 4x more input compared to standard ChatGPT.
A larger context window helps process more data at once, but with Claude 2 already offering a 100K context window, this doesn't seem like the big news it was back in March. There's also some evidence that larger context windows don't necessarily lead to better results, but of course, GPT-4 32K now has a chance to prove its worth beyond a few beta users.
ChatGPT Enterprise also includes Advanced Data Analysis, the new name for OpenAI's code interpreter, and more customization options, such as building secure data transfers between enterprise applications and ChatGPT.
OpenAI is also working on an enhanced version of Advanced Data Analysis, work-optimized ChatGPT browsing, and solutions for specific roles such as data analysts, marketers, and customer support. These features will be released "as soon as possible."
Enterprise-grade security and privacy
- Customer prompts and company data are not used for training OpenAI models.
- Data encryption at rest (AES 256) and in transit (TLS 1.2+)
- Certified SOC 2 compliant
Features for large-scale deployments
- Admin console with bulk member management
- Domain verification
- Analytics dashboard for usage insights
The most powerful version of ChatGPT yet
- Unlimited access to GPT-4 (no usage caps)
- Higher-speed performance for GPT-4 (up to 2x faster)
- Unlimited access to advanced data analysis (formerly known as Code Interpreter)
- 32k token context windows for 4x longer inputs, files, or follow-ups
- Shareable chat templates for your company to collaborate and build common workflows
- Free credits to use our APIs if you need to extend OpenAI into a fully custom solution for your org
OpenAI announced fine-tuning for GPT-3.5 in a separate release last week. GPT-4 will follow in the fall.
The new ChatGPT Enterprise offering comes after Microsoft offered a free "Private ChatGPT" version on Github that connected to the Azure cloud, and then took it offline after media outlets reported on the app. Microsoft did not respond to multiple requests for comment on why it took the app offline, whether it will return, and why it even existed.