Hub AI and society

Artificial Intelligence is a key technology that can help us solve major societal challenges such as climate change, energy supply, healthcare, education or logistics. AI can solve specific problems more effectively by supporting us in decision-making, automating solutions and thus scaling them, or discovering completely new solutions. But the use of AI also poses new risks, for example when it comes to surveillance or questions of social justice.

What is our society doing with AI – and what is AI doing to our society? We shed light on this question in our AI and Society Content Hub.

AI and society

US think tank warns of "reverse brain drain" in China's AI sector

AI and society

Researchers used AI to manipulate Reddit users, scrapped study after backlash

AI and society
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xAI alters Grok chatbot to shield Elon Musk from misinformation claims

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AI and society
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Suumit Shah, CEO of Indian enterprise e-commerce platform Dukaan, claims to have laid off 90% of his support team after implementing a presumably GPT-4-based AI chatbot that has reduced customer support costs by about 85%. The chatbot, dubbed Lina, reduced first-response time to instant, cutting resolution times from more than two hours to just over three minutes, Shah said. The AI assistant answered both general and account-specific questions.

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AI and society
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Sky News recently tested its first AI news reporter, developed with Norwegian YouTuber and coder Kris Fagerlie, using ChatGPT and other AI software.

The AI reporter pitched story ideas, researched topics, identified experts, and even generated images to produce a news article and TV report. Despite its capabilities, the AI made critical errors that required human intervention for ethical and editorial standards. Sky News concludes that while AI can replace some tasks, the imagination and rigor of real journalists will keep their jobs safe for now.

See our coverage of Gizmodo's journalists protesting AI content, while Springer lays off staff over its AI transformation.

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AI research

"Cat attack" on reasoning model shows how important context engineering is

AI research

Apple's claims about large reasoning models face fresh scrutiny from a new study

AI in practice

Cloudflare CEO Matthew Prince sees trouble ahead for the open web

Google News