Hub AI and society

Artificial Intelligence is a key technology that can help us solve major societal challenges such as climate change, energy supply, healthcare, education or logistics. AI can solve specific problems more effectively by supporting us in decision-making, automating solutions and thus scaling them, or discovering completely new solutions. But the use of AI also poses new risks, for example when it comes to surveillance or questions of social justice.

What is our society doing with AI – and what is AI doing to our society? We shed light on this question in our AI and Society Content Hub.

AI and society

Google downplays AI's environmental impact in new study

AI and society

Meta's human-like chatbot personas can mislead users and result in real-world harm

AI and society

US think tank warns of "reverse brain drain" in China's AI sector

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AI and society
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UN Security Council is set to hold its first formal discussion on artificial intelligence (AI) in New York, with the UK calling for international dialogue on the technology's impact on global peace and security. British Foreign Secretary James Cleverly will chair the meeting, as the UK seeks a leadership role in AI regulation. In June, UN Secretary-General Antonio Guterres supported the idea of creating an international AI watchdog, similar to the International Atomic Energy Agency.

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Suumit Shah, CEO of Indian enterprise e-commerce platform Dukaan, claims to have laid off 90% of his support team after implementing a presumably GPT-4-based AI chatbot that has reduced customer support costs by about 85%. The chatbot, dubbed Lina, reduced first-response time to instant, cutting resolution times from more than two hours to just over three minutes, Shah said. The AI assistant answered both general and account-specific questions.

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AI and society

Google downplays AI's environmental impact in new study

AI in practice

Deepseek’s first hybrid model V3.1 surpasses its R1 reasoning model on benchmarks

AI and society

Meta's human-like chatbot personas can mislead users and result in real-world harm

Google News